FAQ
FAQ
Got Questions?
We Have Answers!
We understand that garage door problems can be frustrating, which is why we are dedicated to providing reliable and professional repair services to our customers. Our team of experienced technicians is well-equipped to handle all types of garage door issues, from minor repairs to major overhauls. We aim to answer some of the most common questions that our customers have regarding garage door repair services.
Can I replace my own garage door springs?
Replacing a torsion spring is extremely dangerous. You should never attempt the replacement on your own. Without proper training & knowledge of the repair, this can lead to serious injury or even death. Always call a garage door professional to complete this repair.
Why is my garage door not opening?
While there are several reasons that can cause your garage door to not open, the most common reason is due to a broken spring. The springs are what offset the weight of your garage door allowing it to open and close smoothly. With the spring broken, the garage door is very heavy and can be extremely dangerous. Always call a garage door professional in order to complete a full inspection and complete any necessary repairs.
Why is my garage door not shutting?
There are a few reasons your garage door will not shut, but it could be as simple as something blocking your safety sensors. On most garage doors you will see safety sensors toward the bottom of your garage door. One should be lit up green and the other will be orange. When those sensors detect something in their path, for safety reasons, the garage door will not close. Be sure to clear anything out of the path of your garage door and sensors. Another common reason for your garage door not shutting is misaligned safety sensors. Be sure your sensors are lined up with each other and lit up solid green and solid orange. Also making sure to clean the eye of the sensors from any dirt or cobwebs.
What type of garage door should I have installed?
We always recommend a steel back insulated garage door for our customers. The added insulation is beneficial to help minimize the heat in summer and cold from winter from entering your garage. This is especially important if you have a living space above your garage or if you spend a good amount of time in your garage. As far as designs and colors, we offer Free Estimates for a new garage door in order to discuss all of the many options we offer and answer any questions you may have.
Why is my garage door so noisy?
Common causes of a loud garage door are worn rollers and poor lubrication. Rollers experience wear and tear every time you open and close your garage door. We always recommend nylon rollers to our customers. They are proven to be quieter and more resistant to rust. We also recommend adding lubrication to your garage door every 6 months in order to keep your door running smoothly. The lubrication will help prevent rust and corrosion which can lead to grinding and squeaking noises.
What type of garage door opener should I have installed?
Our most popular and most recommended opener is our Belt Drive opener. It includes two remotes, an outside keypad, and phone capability which allows you to open and close your garage door from your phone. The belt drive allows for a much more quiet operation compared to a chain drive opener or a screw drive opener. We have several different motor options available as well. We are happy to discuss any of the options or any questions you may have.
TESTIMONIALS
WHAT THEY ARE SAYING ABOUT US
“Tyler was exceptionally professional and personable. The company was responsive to calls and emails. Garage door installation was expedient and looks great! I would HIGHLY recommend Tyler and Rose Garage Door Solutions for anyone seeking affordable product and superior service.”
– Quentin S.
“Rose Garage Door Solutions came through for us in a timeline no one else could offer. We had a new garage door installed within 24 hours of our estimate (which was completed the day we called!). The price was great, lower than the “bigger” companies were talked to. Tyler was amazing and we are thrilled with the work that was done!”
– Jennifer S.
“Very prompt response to my message on Yelp. The repair was scheduled within 24 hours. The guy showed up 15 minutes early, which we loved. Not only did he replace the spring but did maintenance too. Our garage door is much quieter now. We will definitely recommend and use them in the future.”
– Marc N.